Refund policy
RETURN & REFUND POLICY
All sales are final. DJ Manguski does not accept returns, exchanges, or offer refunds on merchandise except in the limited circumstances described below. By completing a purchase at djmanguski.com, you acknowledge and agree to this policy.
Merchandise
All physical products — including hats, hand fans, keychains, bundles, and any other merchandise — are sold on a final-sale basis. We do not accept returns or exchanges for reasons including but not limited to change of mind, incorrect size or color selection, or buyer's remorse. Please review your order carefully before completing your purchase.
Order Cancellations
Orders may only be cancelled before they have been fulfilled or shipped. Once an order has shipped, it cannot be cancelled and this Return & Refund Policy applies. To request a cancellation, contact bookings@djmanguski.com as soon as possible after ordering.
Non-Returnable Items
Certain items cannot be returned or refunded under any circumstances, including sale or promotional items and items marked final sale.
Booking Deposits
Deposits paid to secure DJ services, events, or bookings are separate from merchandise purchases and are strictly non-refundable. Booking deposits are addressed under the terms provided at the time of booking and are not covered by this policy.
Contact
For any questions regarding this policy or a specific order, contact us at bookings@djmanguski.com. We aim to respond within 24–48 hours.